Calybre

AI chatbot for small business

AI chatbots for small business that answer from your own content

An assistant on your website that answers customer questions from your own documents, FAQs and policies, shows where each answer came from, and hands the conversation to a person when it should.

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What an AI assistant can do

  • Answer the repetitive questions your team gets every week, at any hour.
  • Point to the part of your content each answer is based on, so customers and your team can check it.
  • Hand off to a person when a question needs one: by email, or through your helpdesk or CRM in larger versions.
  • Capture a name and email before a hand-off, in versions with lead capture.

Honest limits

An assistant is only as good as the content it answers from. If your docs are out of date, its answers will be too. AI can still get things wrong, so we set it up to answer only from your content, say when it doesn't know, and offer a person instead of guessing.

It isn't a replacement for your team, and it shouldn't make decisions about refunds, legal, medical or financial matters. Those should always go to a human.

How we build it

  1. We agree which content it answers from and what it must never do.
  2. We build it and test it with the real questions your customers ask.
  3. You try it out before it goes on your site.
  4. We embed it on your site. You own all the code.

What's included and what it costs

The AI Assistant package starts from $400 at a fixed price per package: an assistant that answers from your docs, embeddable on your site. Larger versions add your knowledge base, lead capture, or a helpdesk or CRM connection.

AI usage costs are paid directly by you, on your own account with the AI provider. Want to see one first? Our Ask Our Docs demo shows cited answers and a source view.

How pricing works

You get a written scope and a fixed quote before any work starts. No retainers and no open-ended hourly bills.

Questions

Can it use our private documents?

Your content is sent to the AI provider to generate answers, under that provider's terms. Before building, we go through exactly what the assistant can see, and keep anything sensitive out.

Can you add AI to software we already have?

Yes. Besides website assistants, we add AI features to existing products and automate email and document processing. Tell us what you have in mind.

Planning an AI assistant?

Tell us what your customers ask most. You get a written scope and a fixed quote before any work begins.

Get a fixed quote